Customer Service Promise
At Ahuja Concrete we know it takes much more than great products and a committed team to make a difference. It takes passion. Passion to provide you with exceptional customer service.
“ First for customer service – that’s our commitment to you”
We measure the effectiveness of that service from your initial enquiry through to delivery, invoicing and after-sales support. This has resulted in a series of commitments we have made, company wide, to ensure that when you deal with Ahuja Concrete you experience unparalleled levels of service and support.
As a leading provider of high quality Ready Mix concrete and with a broad range of capabilities Ahuja Concrete is committed to being the best. We have a can do attitude and a focus on providing solutions that meet your most exacting requirements.
” 100% of our products meet or exceed relevant quality standards ”
Continuous investment in innovation to evaluate and develop cutting-edge services and solutions means you can trust our products to deliver optimum performance, day in, day out. Robust quality control checks highlight any deviations in advance, allowing us to notify you promptly and make swift alternative arrangements.
” We will acknowledge and respond to your issues or complaints within 24 hours ”
Nobody wants problems. But sometimes things do go wrong. We’re only human. What’s really important though is how those problems are dealt with. We take our service commitments seriously and personally. That’s why we promise to acknowledge and respond to any problems within 24 hours. And if there’s a query with an invoice,we’ll resolve that within 28 days. Swiftly, accurately and comprehensively.